The safety of people and the environment is paramount when chemicals, mixtures and hazardous goods are being transported. Nonetheless, should an accident occur despite all safety precautions, it is essential that the necessary steps be taken swiftly and reliably. This is ensured by requiring companies to include an emergency telephone number on their transport documents and safety data sheets. However, given that regulations are usually set at a national level, the rules governing their implementation tend to vary from one country to the next. This means that a swift resolution to problems can be hampered not only by language barriers, ...